Looking to make a return? No problem, We're happy to accept returns or exchanges for a refund within 30 days of original purchase date, as long as the following conditions are met:
The product returned must be in the original condition it was delivered in. Any questions on condition, please email firstname.lastname@example.org.If there is any sign of wear & tear, items will not be available for a refund or exchange.
Final sale and promotional items are also excluded from returns and exchanges.
Return Label & Packaging
Returns and exchanges can be made using our pre-paid, print-at-home return shipping label. It is also recommended that you use the original Kraft Mailer package to ship your return in, as these are reusable packages with a secondary adhesive strip for sending back returns.
Once the return or exchange package is received, please allow 24 hours for the refund process to begin. A credit will then be made in the form of original payment within 7 days, at which point a new purchase can be made if you were looking to exchange an item. Please advise that we cannot refund any original shipping charges. You will receive a confirmation email once the return has been processed.